Shipping

We currently offer a local courier, Canada Post delivery and pick up options. Our system tends to double charge shipping fees when items are purchased from both locations - see fees below and if you notice a double charge we will refund the error. 

CURBSIDE PICK UP 

We offer curbside pick up at both of our locations with a 24h turnaround.

You will see a Pick Up option at checkout if the items are available at that location. Please see inventory by location on our product pages if you need to pick up from a specific location. As soon as you have received an email confirming it is ready you can pop by during those days/times, no need to contact us. When you arrive, come in or call us with your order number.

Please do not come until you have received a confirmation!

LOCAL COURIER

$10 or free on orders $125+

We are happy to be offering a faster and cheaper shipping alternative to those that are within our local courier range. If you are, you will see Always OT Local Courier at checkout. AlwaysOT offers a next day service Monday-Friday.  Their delivery window is between 4pm-10pm Monday - Friday. 

SHIPPING RATES

Free shipping in Canada on orders $125+ (please be mindful that free shipping is still a cost to our small business. If you are able to pick up at one of our locations, even if you are eligible for free shipping, we appreciate that tremendously). If you are seeing a double charge we will refund half, it is because items are coming from both locations but we will pack them together. 

All items ship from both of our locations in Toronto using Canada Post or a Local Courier. We are working on getting your shipments out within 2-5 business days (weekends excluded) of us receiving your order.  If you have concerns about timeline, please reach out to us by email or phone before ordering and we can offer a clearer timeline. We appreciate your patience. 

CANADIAN SHIPPING RATES BY PROVINCE*

  • Ontario - $12
  • Quebec - $15
  • Manitoba, Alberta, Saskatchewan, British Columbia, Nova Scotia, PEI, New Brunswick - $20
  • Nunavut, Northwest Territories, Yukon + Newfoundland - $25

*Taxes will be added to your shipping charges according to your location

SHIPPING TO CONTINENTAL USA 

  • Flat rate - $22

MAILING GREETING CARDS - UNTRACKED

KEEP IN MIND UNTRACKED SHIPPING IS NOT OUR RESPONSIBILITY ONCE IT HAS LEFT OUR SHOP. We can't track or make claims on untracked packages and are putting our full trust in Canada Post. If you are needing something in a time sensitive manner please use one of our other tracked options listed above. Untracked mail can take up to two weeks depending on your location. Generally it can be up to a week in Ontario. 

UNTRACKED CARD DIRECT TO RECIPIENT
 $2.00 We are offering to send your personalized cards out on your behalf. Purchase one card at a time for the rate to show up, add your personal message in the notes (Make sure the shipping address belongs to the recipient) and we will write them out and mail them for you for $2! You will see an untracked card option direct to RECIPIENT at checkout. 

UNTRACKED CARD DIRECT TO YOU $3.00 If you want your cards sent to you so you can write and deliver yourself, you can choose up to four cards and you will see a direct to YOU option for $3 to cover the cost of a shipping envelope and stamp

 

OTHER SHIPPING INFO

Custom & duty fees are the responsibility of the customer.

Taxes are calculated based on the shipping destination. No tax will be added to our customers in the US.

Once your order is filled we will email you a shipping notification along with your tracking number. 

We are only shipping within North America at this time. Sorry for any inconvenience.

Our prices are all listed in Canadian currency.