UPDATES DURING COVID19

August 22 2020

Hope everyone is making the most of the weirdest Summer we've ever had! We are so fortunate to still be here, our community support continues to remind us how much you are here for us and want to see us stick around. So much gratitude!

Starting the week of August 24th we will be omitting our appointment system and moving to a walk in model. Leslieville will be allowing 3 customers in store at a time, and Roncesvalles 2. Please keep in mind we are still working on shortened hours. Currently:

Leslieville OPEN Wed-Fri 11-6:30, sat 12-5
Roncesvalles OPEN Tues-Sat 11-6 and Sun 12-5

We will continue to offer curbside pick ups and our deliveries are currently only through Canada Post as we look into other courier options. 

xoxo Scout Team

July 12 2020

Time flies! We are now booking in store appointments at both locations. Click here for all the details. We are also allowing walk in's when we are in store but it's case by case and do prefer appointments for ease. Online and curbside pick ups are also still available as well as free shipping on orders $75+ or flat shipping rates within North America.

Most of our updates are posted on instagram @iheartscout. Give us a call at 416 546 6922 if you need a hand with booking or have any questions. Our way of doing business is always changing as we continue to adapt!

May 21 2020

Hello from Scout headquarters!

Just a little update. Both of our storefronts are still closed until we feel more prepared to slowly open them to the public. For the time being we ask you to continue supporting our small business online. We are offering curbside pick ups, local deliveries and shipping within North America (free in Canada on orders $75+). We appreciate your continued support - keep checking in with us on instagram (@iheartscout) where we provide the most up to date information. 

We look forward to when we can safely welcome you back into our brick and mortars. We miss you and are making slow, intentional decisions as we navigate this next phase. 

Scout Team

 

March 17 2020

To Our Beloved Scout Community,

It's been a trying week. We've been doing our best to navigate this challenging time and saying it hasn't been easy is an understatement. There are so many factors at play for small businesses which makes these decisions extra tough. 

For the time being we have decided to close both our Leslieville and Roncesvalles locations. This decision did not come easy and hurts my heart to say, but we see our responsibility to continue protecting those most vulnerable around us and we care so much for our staff and our community.

Our online store is up and running and stocked with so much good indoor fun to keep everyone busy over these next few weeks and we are offering FREE SHIPPING on any domestic orders over $50 (Use code SCOUTLOVE). We are offering local pick up at our Roncesvalles location as well as free porch deliveries to Leslieville and Roncy once a week. Please be patient at this time as we are understaffed and working at the fastest pace we can. Orders need up to 5 days to pack up and may not be delivered to your porch for a week. Please see our shipping page as our policies and options keep changing. We also have an FAQ page for answers to questions we've been receiving. 

We are taking this day by day. The amount of support we've received through our online store has already been so heartwarming. We really appreciate you so much and hope everyone stays healthy as we get through these unpredictable times together.

Much love xoxo 
Your Scout Team