May 21 2020
Hello from Scout headquarters!
Just a little update. Both of our storefronts are still closed until we feel more prepared to slowly open them to the public. For the time being we ask you to continue supporting our small business online. We are offering curbside pick ups, local deliveries and shipping within North America. From May 18-29 we are offering 10% off with code COMMUNITY and donating 10% of all sales online in that period to Food Banks Canada. We appreciate your continued support - keep checking in with us on instagram (@iheartscout) where we provide the most up to date information.
We look forward to when we can safely welcome you back into our brick and mortars. We miss you and are making slow, intentional decisions as we navigate this next phase.
March 17 2020
To Our Beloved Scout Community,
It's been a trying week. We've been doing our best to navigate this challenging time and saying it hasn't been easy is an understatement. There are so many factors at play for small businesses which makes these decisions extra tough.
For the time being we have decided to close both our Leslieville and Roncesvalles locations. This decision did not come easy and hurts my heart to say, but we see our responsibility to continue protecting those most vulnerable around us and we care so much for our staff and our community.
Our online store is up and running and stocked with so much good indoor fun to keep everyone busy over these next few weeks and we are offering FREE SHIPPING on any domestic orders over $50 (Use code SCOUTLOVE). We are offering local pick up at our Roncesvalles location as well as free porch deliveries to Leslieville and Roncy once a week. Please be patient at this time as we are understaffed and working at the fastest pace we can. Orders need up to 5 days to pack up and may not be delivered to your porch for a week. Please see our shipping page as our policies and options keep changing. We also have an FAQ page for answers to questions we've been receiving.
We are taking this day by day. The amount of support we've received through our online store has already been so heartwarming. We really appreciate you so much and hope everyone stays healthy as we get through these unpredictable times together.
Much love xoxo
Your Scout Team